# Terms & Conditions

**Last Updated:** August 10, 2025

Welcome to California Cookout. By accessing our website, placing an order, booking a service, or participating in our SMS/Text Messaging Program, you agree to these Terms & Conditions (“Terms”). Please read them carefully.

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## 1. General Terms

These Terms govern:
– Use of our website and services.
– Participation in our SMS/Text Messaging Program.
– Any transactions, communications, or interactions with California Cookout.

If you do not agree to these Terms, please discontinue use of our services and opt-out of our SMS program as described below.

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## 2. SMS/Text Messaging Program

### 2.1 Opt-In
By providing your mobile number and opting in via our website, in person, by phone, or by texting a keyword to our designated short code or long code, you consent to receive:
– Transactional messages (appointment confirmations, reminders, service updates).
– Marketing/promotional messages (special offers, event announcements).

### 2.2 Message Frequency
– Marketing messages: Up to **4 per month**.
– Transactional messages: Sent as needed for service fulfillment.

### 2.3 Costs
– **Message and data rates may apply** based on your carrier plan.
– Carriers are not liable for delayed or undelivered messages.

### 2.4 Opt-Out
– Reply **STOP** to any message to cancel.
– You will receive a confirmation of your opt-out.
– Once opted out, you will no longer receive SMS messages unless you re-enroll.

### 2.5 Help
– Reply **HELP** for assistance.
– Or contact us directly using the information in Section 10.

### 2.6 Consent Records
We maintain time/date/method records of your consent to comply with TCPA, CTIA, and carrier requirements.

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## 3. Privacy & Data Protection

Your privacy is important to us. Our use of your information is governed by our [Privacy Policy](https://californiacookout.com/privacy-policy/).

**Important SMS Compliance Clause:**
We do **not** share, sell, or rent your mobile opt-in data, consent records, or personal information with any third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers, subcontractors, aggregators, or carriers as needed to deliver our messaging services.

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## 4. Eligibility

You must:
– Be at least 18 years old or have parental/guardian consent.
– Provide accurate and up-to-date contact information.
– Not use our services for unlawful or prohibited purposes.

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## 5. Service Availability & Limitations

– We strive for uninterrupted messaging and website availability but do not guarantee it.
– Message delivery may be affected by your mobile carrier’s network availability.

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## 6. Intellectual Property

All content, trademarks, and service marks on our website are the property of California Cookout and may not be used without our written consent.

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## 7. Disclaimers

– Messages may be delayed or not delivered due to network conditions.
– We are not responsible for charges from your carrier.

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## 8. Limitation of Liability

To the fullest extent permitted by law:
– California Cookout shall not be liable for any damages arising from use or inability to use our SMS program or services.
– Our total liability shall not exceed the amount you paid us in the 3 months prior to the claim.

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## 9. Changes to Terms

We may update these Terms at any time to reflect changes in services, legal requirements, or carrier guidelines. The “Last Updated” date will be revised accordingly. Continued use of our services after changes are posted constitutes your acceptance.

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## 10. Contact Information

**California Cookout**
Email: [info@californiacookout.com](mailto:info@californiacookout.com)
Phone: (909) 123-4567
Website: [https://californiacookout.com](https://californiacookout.com)
Mailing Address: Upland, CA, USA

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**Compliance Note:**
This Terms & Conditions page is designed to comply with:
– A2P 10DLC campaign registration requirements.
– Telephone Consumer Protection Act (TCPA).
– CTIA Messaging Principles and Best Practices.
– Carrier-specific guidelines for opt-in, opt-out, and no-sharing of mobile data.