Privacy Policy

California Cookout
Website: https://californiacookout.com
Last Updated: July 1, 2026

1. Information We Collect

Personal Information

We may collect the following types of personal information when you use our website or services:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and profile information
• Payment and billing information
• Communications preferences
• Text messaging opt-in data and consent

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our services
• Processing orders and transactions
• Sending service-related communications
• Responding to customer inquiries and support requests
• Personalizing your experience on our website
• Complying with legal obligations
• Protecting against fraud and security threats

3. Text Messaging Services

If you opt in to receive text messages from California Cookout:

• Your consent is required before we send you marketing text messages
• You can opt out at any time by replying “STOP” to any text message
• Message and data rates may apply
• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

No Mobile Information Sharing

We do not share, sell, rent, or trade your mobile opt-in data, consent records, or personal information with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with:

• Service providers and subcontractors assisting in the delivery of our SMS program.
• Aggregators or carriers solely for routing and delivering messages.
• As required by law, regulation, or valid legal process.

SMS/Text Messaging Program

By providing your mobile phone number and explicitly opting in, you agree to receive SMS/text messages from California Cookout.

Key details:

• Message frequency varies but will not exceed 4 marketing messages per month, plus transactional/service-related messages.
• Message and data rates may apply depending on your mobile carrier.
• You may opt out at any time by replying STOP to any text message we send.
• To get help, reply HELP or contact us using the information in Section 13.
• Your opt-in consent is not a condition of purchase.
• We will send an opt-in confirmation message to verify your consent before adding you to our active messaging list (double opt-in where applicable).
• Records of your consent will be securely stored to demonstrate compliance.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection practices
• Secure payment processing through trusted providers

5. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to others. We may disclose your information only in the following limited circumstances:

Service Providers

We may engage trusted service providers to help us operate our business and provide services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We and certain third-party service providers use cookies, pixels, tags, and similar tracking technologies on our website to remember your preferences, analyze how visitors use our site, measure the performance of our marketing, and, in some cases, deliver relevant advertising.

The specific technologies we currently use include:

• Google Analytics – helps us understand website traffic and how visitors interact with our pages. Data is shared with Google. Learn more at policies.google.com/privacy.
• Google Tag Manager – manages the tags and scripts running on our site.
• Google Ads / DoubleClick – used to measure ad performance and, where applicable, show our ads to people who have visited our site (remarketing). Data is shared with Google for advertising purposes.
• Google reCAPTCHA – helps protect our forms from spam and abuse. Its use is subject to Google’s Privacy Policy and Terms of Service.
• HighLevel (LeadConnector) – our customer relationship management and marketing platform, which may process contact form submissions, communications, and related activity.
• AdaBundle – a third-party accessibility tool that helps make our website easier to use.

These technologies may collect information such as your IP address, device and browser type, pages viewed, and how you interact with our site, and may share that information with the third parties named above. Some of this information may be collected automatically when you visit our site.

Managing your choices: When available, you can use the cookie consent banner on our website to accept or decline non-essential cookies. You can also control cookies through your browser settings and opt out of Google Analytics using Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout. You can manage personalized advertising preferences at optout.aboutads.info and youradchoices.com.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Opt-out of marketing communications

8. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the “sale” or “sharing” of your personal information
• The right to limit use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information for money. However, our use of certain advertising and analytics cookies (such as Google Ads/DoubleClick) to deliver relevant ads may be considered a “sale” or “share” of personal information under California law. You can opt out of this by declining non-essential cookies through our website’s cookie banner (where available), by using the browser and advertising opt-out tools described in Section 6, or by contacting us using the information in Section 13.

To exercise any of these rights, please contact us using the details in the Contact section. We will not discriminate against you for exercising your rights.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Data Retention

We retain personal data only for as long as necessary to:

• Provide services.
• Comply with legal obligations.
• Maintain proof of consent for A2P/TCPA compliance.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. No system is completely secure, but we work to minimize risks by:

• Encrypting sensitive data where applicable.
• Restricting access to authorized personnel.
• Regularly reviewing our data protection policies.

11. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

California Cookout
Email: californiacookout@gmail.com
Phone: 909-576-5703
Mailing Address: 360 W Foothill Blvd, Upland, CA 91786

Effective Date: This Privacy Policy is effective as of July 1, 2026, and applies to all information collected by California Cookout through our website and services.