Privacy Policy

California Cookout
Website: https://californiacookout.com
Last Updated: August 10, 2025

Text Messaging Privacy Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

Personal Information

We may collect the following types of personal information when you use our website or services:

Name and contact information (email address, phone number, mailing address)
Account credentials and profile information
Payment and billing information
Communications preferences
Text messaging opt-in data and consent

Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and improving our services
Processing orders and transactions
Sending service-related communications
Responding to customer inquiries and support requests
Personalizing your experience on our website
Complying with legal obligations
Protecting against fraud and security threats

3. Text Messaging Services

If you opt-in to receive text messages from California Cookout:

Your consent is required before we send you marketing text messages
You can opt-out at any time by replying "STOP" to any text message
Message and data rates may apply
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services
No Mobile Information SharingWe do **not** share, sell, rent, or trade your mobile opt-in data, consent records, or personal information with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with:
- Service providers and subcontractors assisting in the delivery of our SMS program.
- Aggregators or carriers solely for routing and delivering messages.
- As required by law, regulation, or valid legal process.
SMS/Text Messaging ProgramBy providing your mobile phone number and explicitly opting in, you agree to receive SMS/text messages from California Cookout.
**Key details:**
- Message frequency varies but will **not exceed 4 marketing messages per month**, plus transactional/service-related messages.
- **Message and data rates may apply** depending on your mobile carrier.
- You may **opt out** at any time by replying **STOP** to any text message we send.
- To get help, reply **HELP** or contact us using the information in Section 10.
- Your opt-in consent is **not a condition of purchase**.
- We will send an opt-in confirmation message to verify your consent before adding you to our active messaging list (**double opt-in** where applicable).
- Records of your consent will be securely stored to demonstrate compliance.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information:

Encryption of sensitive data in transit and at rest
Access controls and authentication measures
Regular security assessments and updates
Employee training on data protection practices
Secure payment processing through trusted providers

5. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to others. We may disclose your information only in the following limited circumstances:

Service Providers

We may engage trusted service providers to help us operate our business and provide services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Important Notice: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve our website functionality
Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Restriction of processing
Data portability
Opt-out of marketing communications

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Data Retention

Data Retention

We retain personal data only for as long as necessary to:
- Provide services.
- Comply with legal obligations.
- Maintain proof of consent for A2P/TCPA compliance.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.

No system is completely secure, but we work to minimize risks by:
- Encrypting sensitive data where applicable.
- Restricting access to authorized personnel.
- Regularly reviewing our data protection policies.

11. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

California Cookout
Website: https://californiacookout.com
Email: californiacookout@gmail.com

For text messaging inquiries, you may also text "HELP" to our service number for assistance or "STOP" to opt-out of future messages.

Effective Date: This Privacy Policy is effective as of August 10, 2025, and applies to all information collected by California Cookout through our website and services.

**Compliance Note:**
This Privacy Policy is designed to comply with:
- A2P 10DLC campaign registration requirements.
- Telephone Consumer Protection Act (TCPA).
- CTIA Messaging Principles and Best Practices.
- Carrier-specific opt-in/opt-out and no-sharing requirements.